Privacy Policy
Last updated: May 13, 2026
Welcome to Trandix AI. This document explains how we, Trandix AI, handle the information you entrust to us. We highly value your privacy and transparency in our processes. This statement describes what data we collect when you use our services, the reasons behind this collection, and the ways we use this information to optimize your experience with our platform.
Interpretation and Definitions
For the clarity of this document, the following capitalized terms have a specific meaning.
Account
Refers to the unique, personal profile created for you to access our Service or specific parts thereof.
Affiliate
An entity that controls, is controlled by, or is under common control with us. Control means the ownership of 50% or more of the shares or other securities granting voting rights.
Company
(Referred to as "the Company", "We", "Us", or "Our" in this Agreement) refers to Trandix AI, located in the Netherlands.
Cookies
Small text files placed on your computer or mobile device by a website. They contain details about your browsing history on that specific website and serve various functions.
Country
Refers to: the Netherlands.
Device
Any means by which you can access the Service, such as a computer, a mobile phone, or a digital tablet.
Personal data
Any data that can be directly or indirectly traced to a natural person. This includes information that identifies on its own, such as a name, but also data that, in combination with other data, can point to an individual.
Service
Refers to the functionalities, applications, and information made available through the Website.
Service provider
Any natural or legal person who processes data on behalf of the Company. These are external companies or individuals who help us facilitate the Service, analyze how the Service is used, or perform other related services.
Usage data
Data that is automatically collected, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
website
Refers to Trandix AI, accessible via https://trandixaiplatform.com
You
The individual who accesses or uses the Service, or the company or other legal entity on behalf of which such individual accesses or uses the Service.
Collection and Use of Personal Data
Personal data
While interacting with our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Usage data
Usage data
Our system automatically records certain interaction data when you visit our Service. This data may include information such as your Device's Internet Protocol (IP) address, your browser type and version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies help us improve and analyze the Service. We distinguish between the following types of cookies:
- Necessary / Essential Cookies: These are indispensable for the core functionality of our platform. Without these cookies, basic actions, such as logging into your Account, cannot be performed.
- Policy Cookies: These cookies help us remember that you have accepted our cookie policy and privacy policy, so we don't have to ask for your consent again on every visit.
- Functional Cookies: These allow the Website to remember choices you make (such as your username or language preference) and provide enhanced, more personal features.
Use of Your Personal Data
The Company uses your personal data for the following purposes:
- To provide and maintain our Service, including monitoring the usage of our Service.
- For the management of your Account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to different functionalities.
- To contact you: to contact you by email or other electronic means of communication regarding updates or informative notices relating to the functionalities.
- For the performance of a Contract: the development, compliance and execution of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
- To manage your requests: to attend to and manage your questions and requests to us.
- For other purposes: such as data analysis, identifying usage trends, and evaluating and improving our Service, products, and your experience.
Sharing of your Personal Data
Your information may be shared in the following situations:
- With Service Providers: We may share your personal information with Service Providers to help us analyze and support our Service. These parties are contractually obligated to keep your data confidential.
- In the event of a business transfer: In the event of a merger, sale of company assets, or acquisition of our company, your Personal Data may be transferred to the new entity.
- With Affiliates: We may share your information with our Affiliates, requiring them to honor this Privacy Policy.
- With Business Partners: To offer you certain products or services, we may share information with our trusted partners.
- With your consent: We may disclose your personal information for any other purpose, but only with your explicit consent.
Retention of Your Personal Data
The Company will not retain your Personal Data longer than is strictly necessary for the purposes set out in this Privacy Policy. The retention period depends on the need to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. This means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. Your submission of such information followed by your submission of this Privacy Policy represents your agreement to that transfer.
Deletion of Your Personal Data
You have the right to have the Personal Data we collected about you deleted or to request that we help you delete it. You can update or delete your Account information yourself within the Service's settings. Please note that we may need to retain certain information when we have a legal obligation or a legitimate basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition, or sale of assets, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of the Company.
- To prevent or investigate possible misconduct in connection with the Service.
- To protect the personal safety of users of the Service or the public.
- To protect against legal liability.
Security of Your Personal Data
The security of your data is a serious matter for us. We implement a layered approach with both technical and organizational measures to protect your Personal Data. Nevertheless, no method of transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Privacy of Children
Our Service is not directed at persons under 13 years of age. We do not knowingly collect personally identifiable information from anyone under 13 years of age. If you are a parent or guardian and you know that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from someone under 13 years of age without verification of parental consent, we take steps to remove that information from our servers.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will also inform you via email and/or a prominent notice on our Service, before the change becomes effective. We recommend that you review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]